Pleasant experience for me. Friendly people .I felt they were working to provide the best care for me personally.

I was having trouble with my hearing aids and they got an appointment for me right away. Very nice and polite and close to me. Very knowledgeable about checking what software was on my cellphone, paired the aids to the phone again. She patiently explained what what going on. I...

We have loved using Willoughby for our mom’s hearing needs. They are very accommodating and take time with her. We truly appreciate them.

Very good service. Karen is very nice and has been very helpful! She went out of her way to fix the tubing on one of my hearing aids because she saw that it was crimping.