What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

Customer Reviews

I had a great experience at All American Hearing. The entire staff was very helpful and friendly. Testing procedure was easy and very thorough. Sarah was a big help with my insurance claim and even repaired an older device I’ll be using as a back up. I highly recommend AAH...

Shon Kim, on Google

Kacie Myers is awesome. She was so patient and kind with my 89 year old dad. And very good at her job. Highly recommend.

Jill McArthur, on Google

Excellent experience with Kacie and Sarah. My local Willougby office had closed, but I had a complete hearing exam, checked my hearing aids, and set up an office visit and warranty plan for one year. I was treated with great care and kindness. Jeff Hempe

Jeff Hempe, on Google

Everyone from the front desk to the technicians were very courteous and helpful. All my questions were answered satisfactorily. I was very impressed with their knowledge of hearing loss and the products they sell. I would highly recommend them.

Brian Derryberry, on Google

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